How can we help?
Find answers about FillCue features, settings, and common questions.
Getting Started
Set up your account and send your first outreach
Managing Contacts
Add, organize, and import your contacts
Helping your contacts use the Portal
Walk through what the Contacts Portal is, how your contacts get access, and how to support them when they have questions.
Sending Outreach
Create, send, and monitor outreach requests
How Outreach Works
Understand the sequential outreach engine, timeouts, and response flow
Emergency Mode
Contact everyone at once for urgent, last-minute needs
Plans & Billing
Understand plans, requests, and manage your subscription
Understanding Your Dashboard
What each metric means and how to interpret your stats
Referral Program
Earn bonus requests by inviting others to FillCue
SMS & Email Notifications
What your contacts receive and how to manage consent and preferences
Settings & Preferences
Customize your email signature, notifications, calendar, and team
API & Webhooks
Connect FillCue to your other tools with API keys and webhooks
ReporterBase (RB9) Integration
Connect FillCue to your RB9 calendar so unfilled jobs become outreach automatically
Importing Contacts from CSV
Step-by-step guide for importing contacts from a spreadsheet
Calendar Integration
Use iCal feeds and .ics downloads to keep your calendar synced
For Your Contacts
What your contacts see when they receive outreach
Troubleshooting
Common questions and how to resolve issues
Can't find what you need?
Email us at contact@fillcue.com