Understanding Your Dashboard

What each metric means and how to interpret your stats

Your stats at a glance

The top of your dashboard shows four stat cards:

  • Active Outreach — how many outreach sessions are currently running. When this is zero, nothing is in-flight.
  • Pending Responses — how many active outreach sessions are waiting for someone to reply right now.
  • Total Contacts — your current number of contacts.
  • Response Rate — the percentage of contacts who responded (accepted or declined) vs. those whose offers expired, over the last 30 days.
Response rate is color-coded: green means 80%+, amber is 50–79%, and red is below 50%. A low response rate might mean your contacts aren’t seeing the emails — consider a longer deadline or a heads-up message.

Active outreach

Below the stats you’ll see a list of any running outreach sessions. Each card shows the title, date, how many contacts are included, and a “running” badge. Click any card to go to the outreach detail page where you can monitor progress, pause, skip, or cancel.

Recent sessions

The recent sessions section shows your last four completed outreach sessions. Each one displays:

  • A status badge — Filled (someone accepted), Exhausted (nobody accepted), or Cancelled.
  • “X of Y contacted” — how many people on the list were actually reached before the outreach ended. If someone accepted early, the number may be much lower than the total.

Activity feed

The activity feed shows recent events in real time — who accepted, declined, or let an offer expire, with timestamps. This is helpful for spotting patterns (e.g. a contact who frequently declines) without opening each outreach individually.

Tips for improving your metrics

Two metrics matter most:

  • Fill rate — what percentage of your outreach results in someone accepting. Low fill rate? Try adding more contacts to your list or using Emergency Mode for urgent needs.
  • Response rate — what percentage of people respond at all (accept or decline) rather than letting offers expire. Low response rate? Send a heads-up message to your contacts, check for typos in email addresses, and consider longer deadlines.

Still have questions? Contact support